We're on a feel good mission.

PROVIDING OUTSTANDING EXPERIENCES TO YOUR CUSTOMERS IN EVERY INTERACTION

 

Contact Center Services

(v)WeCare provides phone, email, chat and social media customer service support. Our service powers the best brands.

 

Industries We Serve

  • TELECOMMUNICATIONS

  • TRAVEL AND TOURISM

  • RETAIL

  • INSURANCE AND HEALTHCARE

  • AUTOMOTIVE

  • ENERGY AND UTILITIES

Creating Exceptional Customer Experiences

  • Quick Response Time

  • Instant Connection

  • High First Call Resolution Scores

  • Superior Client Engagement Model

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Case Studies

  • Fast response times during the holiday season!

    One of the premium online retailers was looking for a contact center that could provide fast service to its customers during the holiday season.

    Request this case study now, and learn how we helped them.

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  • Instant connection with customers!

    One of the leading global designer of sportswear was facing a challenge to find a contact center which could represent their unique brand and provide experience that their in-house center would provide.


    Request this case study, and learn how we made a difference.

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  • Increased customer satisfaction for an online lifestyle retailer!

    An online lifestyle retailer wanted a partner who could help them ensure that their customers are happy and satisfied with their products and services.


    Request this case study now, and learn how we helped them increase their CSAT scores.

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What our Customers expect?

  • 71%

    Expect immediate help quickly

  • 82%

    Expect first call resolution

  • 80%

    Expect a friendly and empathetic representative, with great product knowledge

Testimonials

Our representatives are top notch. They are trained according to each company’s needs and provide unbeatable customer service. But don’t take our word for it. The customer’s words speak for themselves.

Julie J.

You sir are a rockstar! Thank you so much for your help regarding this product. Is it okay if I contact you in the future for additional product support?

Best, Julie J.

(Of course our representative responded that they can be contacted at any time with any questions).

Steven W.

My name is Steven W. and I had the wonderful opportunity to interact with a customer service representative who identified himself as Thomas. I was missing a small part of my device and needed to find a replacement. Not only did Thomas quickly solve my problem, he called back to make sure I knew the part was on the way and provide a tracking number. He went above and beyond and your organization should be proud of the service he provides.

Ofelia M.

I am very appreciative of how well your customer service has been so far. I was honestly not expecting much from reaching out to customer support but you guys have gone above and beyond to ensure customer loyalty. Your effort and support really show and it is so much appreciated.

**Names have been changed for customer and client confidentiality**